Results
Samesurf has impacted businesses in compelling ways across a multitude of use cases.
Support and Sales
29%
Uptick in Sales Conversions vs. Standard Support
33%
Uplift in Satisfaction Rates vs. Standard Support
42%
Improvement in Handling Times vs. Standard Support
28%
Increase in Up & Cross Sells vs. Standard Sales
40%
Improvement in First Call Resolution Rates
24%
Uplift in Transaction Sizes vs. Standard Sales
Samesurf delivers incredibly advanced cobrowsing that launches from any device or content format in seconds.
Michael Schwab
Senior Director of Partner Solutions
Healthcare
31%
Increase in Virtual Care Efficiency Rates
33%
Uptick in Patient Treatment Times vs. In-Person Visits
39%
Improvement in Doctor Satisfaction Rates
29%
Increase in Successfully Completed Health Forms
39%
Uplift in Overall Patient Satisfaction Rates
27%
Improvement in Information Sharing Effectiveness
Samesurf is the cobrowse industry leader. It delivers on our client objectives by significantly elevating the user experience while drastically improving handling times and conversion rates.
Tom DeCarlo
Partner
Online Education
30%
Increase in User Participation vs. Screen Sharing
31%
Uplift in Teacher Satisfaction vs. Screen Sharing
41%
Improvement in Exam Results vs. Screen Sharing
26%
Increase in Info Retention vs. Screen Sharing
39%
Uptick in User Satisfaction vs. Screen Sharing
26%
Uplift in Completed Projects vs. Screen Sharing
Samesurf is unlike any collaborative sharing solution on the market. It takes the installs out of screen sharing and eliminates coding from cobrowse to enable a new form of anytime, anywhere interaction.
Jason Corsello
SVP of Corporate Strategy and Development
Online Shopping
29%
Increase in Sales Conversions vs. Live Chat
33%
Uplift in Customer Satisfaction vs. Live Chat
39%
Improvement in Completed Transactions vs. Live Chat
29%
Uptick in Up & Cross Sells vs. Live Chat Sales
41%
Increase in Customer Retention vs. Live Chat
26%
Uplift in Transaction Sizes vs. Live Chat Sales
Samesurf has proven to be a transformative tool in our customer support efforts. Whether it involves educating customers about our products or swiftly identifying and resolving issues, this platform has propelled our support initiatives to new heights.
Julie Solon
Customer Support Manager
Real Time Collaboration
29%
Increase in Earned Value vs. Screen Share
33%
Improvement in Virtual Team Productivity vs. Screen Share
38%
Uptick in Positive Variance vs. Screen Share
26%
Increase in Info Distribution vs. Screen Share
39%
Uptick in Project Efficiency vs. Screen Share
27%
Uplift in Resource Availability vs. Screen Share
Samesurf’s invention of modern cobrowsing signals a sea change for real time collaboration.
Kelley Pidhirsky
Director of Solution Engineering
Virtual Banking & Insurance
27%
Increase in Conversions vs. Standard Sales
33%
Uplift in Client Satisfaction vs. Standard Support
43%
Improvement in Support Times vs. Standard Support
25%
Increase in Up & Cross Sells vs. Standard Sales
38%
Uptick in First Call Resolution Rates vs. Standard Support
27%
Improvement in Transaction Sizes vs. Standard Sales
Enterprise Software for Every Enterprise
Samesurf Pro includes features for conducting sessions from within our Dashboard while Samesurf Enterprise supports direct integrations and a slew of customized options.
Pro
This option includes essential features for the Stand Alone Service.
$40/mo*
Get Started- Install & Code-Free Cobrowse
- In-Page Control Passing
- HD Audio & Video Chat
- Upload & Share with 10GB Storage
- Traditional Screen Sharing
- High Definition Video Sharing
- Instant Text & Link Messaging
- Session Scheduling
- Comprehensive Analytics
- Help Center Support
Enterprise
This option includes the Pro Version and Custom Feature Sets.
Custom Pricing
Contact Sales- Website & App Integration via REST API
- Screen Redaction for Sensitive Elements
- Mobile App Cobrowsing for iOS & Android
- Solo Tenant & Self-Hosted Cloud Deployments
- Dedicated Server Based Pricing
- Interface White Labeling
- Domain Whitelisting
- Session Recording
- Management Portal Access
- Priority Support & Enhanced SLAs